Frequently Asked Questions
Everything you need to know about shopping with Blue Vanilla.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing can vary between different cuts and fabrics.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey.
Do you ship internationally?
Blue Vanilla ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.